Migrating to the cloud can be a complex process, especially when it involves integrating multiple functions and systems. In this blog post, we will dive into valuable insights video transcription where industry experts share their insights and lessons learned from their Guidewire cloud migration journey. By following these best practices, you can ensure a smoother and more successful transition to the cloud.
Guidewire Cloud Platform (GWCP) Implementation Best Practices
- Approach: Take it one step at a time
The experts emphasize the importance of avoiding the simultaneous migration of all products at once due to higher risks involved. Instead, they recommend adopting a phased approach. Start with claims first, followed by policy and billing. These two areas are naturally integrated, making it easier to handle them simultaneously.
- Stay Vanilla: Minimize personalization
To simplify the migration process, it is highly recommended to stay vanilla. This means minimizing personalization and using the default configuration offered by Guidewire. By doing so, you can leverage the benefits of a standardized approach, making it easier to migrate to the cloud.
- Governance and Pre-upgrade Assessment
Before embarking on your upgrade journey, use governance and conduct an l-check of Guidewire. This step helps identify and fix any issues that need attention. By addressing these areas in advance, you will streamline your migration to the cloud.
- Seek Expert Assistance
Don’t hesitate to ask for help during your migration journey. The experts highlight the benefits of engaging with Guidewire and their certified partners. They have extensive experience in similar projects and can provide valuable guidance and support. Consider using a fixed-price approach, ensuring a seamless migration process.
- Conduct Multiple Dry Runs and Extensive Testing
To ensure a smooth transition, it is crucial to conduct multiple dry runs. Relying on a single dry run may not provide an accurate representation of the overall process. Multiple dry runs allow you to identify any issues and adjust your plans accordingly. Additionally, allocate sufficient time for comprehensive business tests and user acceptance tests, even if the screens haven’t undergone significant changes. These tests help validate the migration’s success and ensure a seamless go-live experience.
- Gradual Go-Live Approach
Consider going live with a small user base before fully transitioning to the cloud. Starting with a limited number of employees or a specific department allows you to gauge how the system performs and make necessary adjustments. This approach helps minimize disruption and provides valuable insights for a successful full-scale go-live.
- Understand Guidewire’s Operating Model
Before migrating to the cloud, it’s essential to understand Guidewire’s operating model. Familiarize yourself with the primary system and how support incidents are handled. Being aware of the process and establishing proper communication channels will help ensure a smooth transition and effective ongoing support.
Lessons Learned
Francois, who has already undertaken a Guidewire cloud migration, shares his key lessons learned from the project:
Build an A Team: Assemble a team of highly skilled individuals and partner with reputable companies such as Guidewire services and integrators like GFT. Having a competent and collaborative team is crucial for a successful migration.
Adaptability and Resilience: Recognize that large-scale projects have their ups and downs. Being agile and adaptable is vital to overcome challenges and changes that arise during the migration process.
Start Early and Stay Updated: Begin assessing the differences between on-premises processes and the new Guidewire Cloud processes early on. Stay in close communication with your Guidewire technical manager and success manager throughout the project. Their expertise and insights will keep you updated on the latest developments in the cloud platform.
Conclusion
Migrating to the Guidewire Cloud requires careful planning, a phased approach, and close collaboration with Guidewire and their certified partners. By following the best practices outlined in this blog post and learning from the experiences of those who have gone through this journey, you can ensure a successful and seamless transition to the cloud. Embrace the opportunities that the cloud offers and reap the benefits of increased efficiency, scalability, and enhanced customer experiences in your insurance operations.
